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Covid-19 Information

Find out up to date information about how we are running our church services during the Covid-19 pandemic.

Following the easing of Covid-19 restrictions in England on 19th July, we have made changes to our guidelines for Sunday services.

We want to make sure church continues to be a safe place for everyone, and so there will still be some guidance for how we attend services. We’ve done this so that everyone feels comfortable and informed about what to expect.

Our current guidelines are as follows:

  • Singing during worship will be allowed for anyone who wants to, but we ask that you still wear a mask when you are singing or standing up.
  • Masks will be optional when you are sitting down, so you are welcome to remove your mask while listening to the sermon if you would like to.
  • We will also be allowed to mingle and chat inside after the service – but we would ask that you please still wear your mask while talking to others.
  • Other venue restrictions may apply, and we will confirm those for each service in due course.
  • We are no longer using a ticketing or check-in system, but we will ask anyone coming into our venues to scan the QR code on the NHS Test and Trace poster, or to physically sign in with their name and phone number. These details will only be kept for 21 days, and solely for the purpose of test and trace.

We would also encourage everyone to take a lateral flow test regularly to be as safe and informed as possible. 

If you have any questions, please email us on hello@christchurchlondon.org

This page was last updated on 10th September 2021.

  • Social distancing

    As far as possible we will make your experience touch free and there will be a one way system in operation.

    On arrival a Welcomer will check you in. Please be ready to scan the NHS QR code for Test and Trace.

    We will set the chairs at 2 metre intervals. The 2 metre distance should be maintained throughout the service.

  • Health & hygiene

    Face coverings will be required when standing or singing.

    You will be asked to sanitise your hands upon arrival using our foot pump sanitiser stations. Please only use the toilets if absolutely necessary. Soap and disposable towels will be available.

    No refreshments will be available. You may bring your own water, but please do not bring food to the venues.

    Please do not come to church if you are unwell or self-isolating. If you do develop symptoms after attending a service, please follow the government's Stay at Home guidance and contact us at hello@christchurchlondon.org.

    Stay at home guidance
  • Worship

    We have live worship music and are now able to sing aloud together again. However, please keep your face covering on while singing or standing up.

    The worship team will be socially distanced in accordance with government guidance.

  • Families

    Children's activities are now available at some of our Sunday services.

    Where we are operating kids work, children will be grouped according to age and socially distanced wherever possible. Please provide your child with a water bottle but please do not bring food as they will not be able to eat during the session.

    We are unable to provide communal baby change facilities, though parents are welcome to change their babies using their own supplies in an appropriate place - please speak to a welcomer if you are unsure.

  • Test & Trace

    By scanning the NHS QR code or providing your contact details on paper you agree that your details (including name, contact number and the times you are in the building) may be shared with NHS Test And Trace in the event of a COVID-19 outbreak. For more information see our privacy policy.

    Privacy Policy

Additional guidance for servers

Thank you for helping to make our services happen. In order to help us create a welcoming environment, and to keep you safe in the process, please read through this information before serving.

  • Check-in

    You will need to confirm upon arrival that you are not unwell and have not been in contact with anyone with symptoms.

  • Health & hygiene

    Hand sanitiser will be available. Please sanitise your hands on arrival, and regularly throughout the session and between tasks. Face masks will be required at all times. Disposable gloves and aprons will be available if needed, and we will have a number of clear visors for welcomers, so that guests can see your full face.

  • Set up & cleaning

    The Operations lead will share specific cleaning protocols for each venue. We will have antiviral cleaning products available, in addition to cleaning provided by the venues.

    Tech equipment should be wiped with special alcohol wipes provided. If microphones are shared (though this should be avoided) they should be wiped between uses.

    We will clean all items that we have used at the end of the session. This includes our own tech equipment, PPE, and chairs. Some venues may have additional requirements.

  • Welcome

    Welcomers should be situated at main entrance points and guide guests to queue outside at 2m intervals until the doors open. Chalk will be provided to mark out 2m points for the queue. In case of wet weather, the Sunday Lead will use the indoor queue contingency.

    While people are queuing, the Welcome Leads should use QR code check in via ChurchSuite to check in those waiting. To do this the Welcome Leads will need to have the ChurchSuite App and be logged in to MyChurchSuite.

    Check-in guide
  • Housekeeping notices

    Please be aware of the following notices so you can brief latecomers:

    Toilets will be available for emergency use only, and no communal baby change facilities will be provided, though parents are welcome to change their babies using their own supplies in an appropriate place - please speak to a welcomer if you are unsure. Children over 2 should have their own chair with their household and will need to stay in their 2m area at all times.

    People will be asked to keep their masks on at all times, and reminded that congregational singing is not allowed at present.

    The Sunday Lead will dismiss people row by row at the end, starting with those closest to the exit. People will be asked not to congregate outside at the end of the service.

  • In case of illness

    Should someone become ill during the service, they should be advised to go home immediately and follow the stay at home guidance, which covers NHS Test and Trace. If they need clinical advice, they should go online to NHS 111, or call 111.

    In an emergency, call 999 if they are seriously ill or injured or their life is at risk. They should not visit the GP, pharmacy, urgent care centre or a hospital.

    Others who may have been in contact with the person who has become unwell should wash their hands thoroughly, but they do not need to take any other specific action unless they develop symptoms or are advised to do so by NHS Test and Trace. If they do develop symptoms they should follow the stay at home guidance.

    Stay at home guidance